Corpay One can help you simplify your AP processes and reduce the amount of manual work required by your team - which can save you time and empower your team to do their best work. For example, you could automate invoice approvals, automatically sync items to QuickBooks Online and track your business’ spending - all on one convenient platform.

Corpay One can pay almost any kind of business bill, whether it’s paying vendors or reimbursing employees. However, you cannot use our services for speculative purposes or payments relating to our prohibited transactions. These include things like virtual currency, illegal activity and online gambling—please visit our Terms of Service to read the full list of prohibited transactions.

To pay a bill in Corpay One, just click “Add Bill.” Then, follow the prompts to upload your bill, either by drag-and-drop, email, Send&Scan or manual entry. When you use the platform, you get a unique Corpay One email address (Send&Scan). You can share that email with vendors so they can directly send your bills into Corpay One. Once the bill is uploaded, you’ll be able to select a payment method and schedule or initiate a payment!

Corpay One supports the following payment options:

Yes, you can use Corpay One to schedule bills. Our system allows you to initiate payments immediately, or schedule payments for later using the Auto-Schedule feature. When you enable Auto-Schedule, Corpay One will automatically initiate your bill payment up to 10 business days in advance of the due date, depending on the payment method to ensure the payment arrives on time. Visit our Help Desk for more details about this process.

Corpay One’s payment delivery times are dependent on the payment method used. After initiating the payment in Corpay One, processing times are typically 0-1 business days for VCC, 2-3 business days for standard ACH payments and 5-7 days for Checks. Processing times for International Wire and Foreign Exchange payments vary, depending on the receiving bank and country. Learn more about our payment processing times at the Help Desk.

The cost of paying a bill in Corpay One depends on the method of payment. For detailed information about payment costs, please visit our pricing page

Yes - Corpay One can send both International Wire and Foreign Exchange payments on your behalf.

Yes, you can use Corpay One to set a default payment method for each vendor. Learn how at our help desk .

Yes! Corpay One can help you automate expense reports by easily creating new reports, quickly adding receipts for expenses and issuing reimbursements. Learn more about this feature at our Help Desk.

Good accounts payable software should be easy-to-use, customizable and have a support team to help you make the product work for your needs. Bonus points if the software has the capacity to scale with your business as it grows (like Corpay One does)!

Accounts Payable (AP) automation is the process of completing AP tasks with automated processes instead of manual ones. For example, AP automation might include automatic invoice approvals, scanning receipts instead of manually entering data or paying bills automatically via a secure third-party payment partner.

ACH (Automated Clearing House) payments are a type of electronic fund transfer that is processed through the Automated Clearing House Network. ACH payments are transferred directly from one bank account to another, without the use of written checks or credit cards. They’re commonly used for things like direct deposits or paying vendors.

The Corpay One Mastercard® seamlessly integrates with Corpay One. That means you can pay your Corpay One Mastercard® bill, order new cards, review spend activity, earn rebates and more - all while streamlining payments to your vendors, building custom approval workflows for your team and simplifying your bookkeeping.

No, the Corpay One Mastercard® does not charge an annual fee. Instead, we earn a small percentage from the merchant on any purchase made with the card. We also charge a 2.9% transaction fee when you opt to use the card to pay an eligible business bill through Corpay One.

Any business that is based in the United States and is not one of our prohibited industries is eligible to apply.

You can access the Corpay One Mastercard® application within your Corpay One dashboard. To create a Corpay One account, you can sign up here.

Credit limits are assigned based on the needs of your business and the credit profile of the personal guarantor. We allow requests for credit lines up to $500k, but requests for credit lines over $50k may result in a manual application review.

The Corpay One Mastercard® application requires an inquiry to the credit bureau of the personal guarantor of the card, which is considered a hard inquiry or hard pull. This allows to extend credit to businesses that, due to their size or history, may not otherwise be eligible. We use Experian Consumer during the application process.

Yes—the Corpay One Mastercard® offers the ability to set spend controls by daily, weekly or monthly limits, or by merchant category. They also have same-day transaction posting, meaning you can keep tabs on employee spending and control spending before it happens.

Yes, you can issue an unlimited number of cards to your employees. You can even set custom spend controls for each card by merchant category or by daily, weekly or monthly amounts.

You can use the Corpay One Mastercard® anywhere that you would use a traditional credit card, and you can even use it to pay bills within the Corpay One platform!

Yes! You can earn a 1.5% rebate on card transactions when you pay an eligible business bill in Corpay One and a 1% rebate on card transactions when you don't.²

By using Corpay One, you can reduce the time you spend on back-office, manual accounting tasks. With less manual work at the managerial level, you can spend more time focusing on analyzing your financial practices and strategies to move your business forward.

Automating manual, day-to-day accounting tasks can help your business run more efficiently, scale more quickly, and work more accurately. Plus, it can help your staff spend less time on tedious work and more time providing valuable services and analysis for your clients.

Corpay One’s Advisors platform for accountants and bookkeepers helps automate client accounting services. We have a dedicated Advisor dashboard with features specific to your business and client needs. For more information, book a custom demo or contact us at advisors@corpayone.com.

No! You can add an unlimited number of clients for free.

The Corpay One app makes it easy for clients to instantly upload receipts and invoices, sync transactions to QuickBooks Online, and automatically approve invoices—making their work (and yours) flow more smoothly.

Corpay One syncs with QuickBooks and Xero. Our real-time, two-way sync works with your accounting system to record and reconcile payments, and keep all of your data up to date.

2-way sync is the system that connects accounting software to a spend management platform. For example, Corpay One allows you to automatically import bills from QuickBooks Online. And, if bills are marked as paid in QuickBooks Online, the status of the bill will be updated accordingly in Corpay One. Once the integration with QuickBooks Online is connected, you can also sync vendors, categories, payment accounts, locations and classes into Corpay One.

Corpay One is a comprehensive spend management platform. That means we transform your everyday spending into a seamless digital process. Features like our spend control card, automatic payments and approvals, syncing to your general ledger and built-in audit trails to track payments are just a few of the ways we can help businesses streamline their spending.

Using Corpay One for spend management can cut down on the number of different platforms you use, and the amount of manual work your team has to do. By streamlining your processes and seeing your business spending in one place, you can save valuable time, and get back to doing the work that moves your business forward.

Spend management is a way to manage, control and track all of the money that leaves a business. It encompasses a wide variety of business expenses, like bill pay, business travel, employee expenses, corporate cards and more.

Spend management is crucial. It ensures you know exactly where and when your business is spending money, so you can accurately track your cash flow, create budgets and plan for your business’ future.

Expense management usually refers to systems that manage employee-initiated expenses. Spend management handles employee-initiated expenses and most other business expenses.

Because expense management specifically deals with employee-generated expenses, it is considered part of spend management. Some spend management tools offer functionalities specifically for managing employee expenses—for example, Corpay One allows expense report submissions and reimbursements within our platform.

Spend management software can simplify and automate your processes and centralize your information. For example, you could see how much you’re spending and pay your bills all in one place. That gives you convenient access to your spending data (which can help you make quicker and more accurate decisions about your budgets), and streamline your spending processes, which can save you and your team time.

Good spend management software should work with your business. Since every business is different, you should be able to customize spend management software to work according to your needs, whether that’s how you’re paying vendors, when you’re scheduling bills or who’s approving invoices.

Yes! You can reach Corpay One support via email at support@corpayone.com. You can also use our in-app support chat (open 9 a.m. to 8 p.m. EST, M-F), fill out our contact form, or visit our help center to browse questions and issues related to Corpay One. There is also a dedicated support number specific to the Corpay One Mastercard®, you can reach it at 833-913-2673.

When you create an Advisor account with Corpay One, you will be assigned to one of our Advisor Managers who will be there to onboard you and your clients. We also offer chat support on our website (with a short response time!) and have a Help Center packed with helpful articles for you and your clients.

Corpay One prioritizes security, so you can rest assured that your information is protected. Here’s a quick breakdown of Corpay One’s security measures:

With our built-in fraud protection, we work to ensure that all payments are verified, protected against fraud and aligned with industry standards of compliance. There’s also Corpay One’s built-in audit trail which allows users to see all interactions with a bill or vendor in chronological order—giving you more visibility for audits and internal management.

Yes—all communication between you and Corpay One is protected with SSL encryption.

Yes! All your information is encrypted, so you never have to worry if your payment details are safe. When you add a bank account, it is connected securely via our authentication partner -Plaid. Plaid enables us to securely link to your bank without accessing your credentials. We've also teamed up with Onfido and GIACT to verify our users' identities before they can take advantage of most payments features. This helps keep our platform safe.

Yes. Read more about setting up two-factor authentication at our help desk.

No, Corpay One does not sell any of your account information. To learn more about how we use and collect customer data, head on over to our privacy policy.

Go to www.corpayone.com and click “Sign In” in the upper right corner. There, you can enter your email address and password to login.

Go to www.corpayone.com and click “Sign In” on the upper right corner of the page, then click “Forgot password.” There, you’ll be able to enter your email address, and should receive an email with instructions to reset your password. If you have any issues, please reach out to our support team via in-app chat or our contact page.

Our business customers have the option to subscribe under one of three subscription plans: Plus, Pro and Premium. Details for each subscription plan can be found on our pricing page For customers who upload more than 169 documents per month, we suggest connecting with our team to build your Custom plan.

If you only use Corpay One to manage and access your Corpay One Mastercard®, you will continue to be able to use the platform for your card features as normal without a subscription.

However, if you are not signed up for a subscription and you try to use the bill pay or expense report functionality within our product, you will be prompted to upgrade your account.

Documents that are counted toward your monthly document limit include: Invoices (manually entered, e-mailed, uploaded and integrated), bill receipts, credit notes and reimbursement receipts. These documents will be counted even if they are uploaded and deleted.

Documents that are not counted toward your monthly document limit include: Corpay One Mastercard® receipts and your Corpay One subscription bill paid via Stripe.

You will be notified within Corpay One that you have exceeded your document limit. For customers within the Plus and Pro plans, you can continue to upload documents, but you cannot take action on any document over your limit unless you upgrade your account to the next subscription level. For customers in Premium and Custom plans, you can continue uploading documents without upgrading, but you will be charged a $1/document overage fee on each document uploaded until the new billing period begins.

A document uploaded and scheduled within the document limit will continue to process as expected.

Businesses can manage their subscription plan through the manage subscription page under settings.

Yes! To pay your subscription with your Corpay One Mastercard®, simply add your Corpay One Mastercard® details on the payment screen when selecting your subscription.

No. Corpay One’s monthly subscription is per team within Corpay One. We don’t charge per user or seat.